Kurlology — Haus of Curls™ ("Kurlology," "we," "us," or "our") respects your privacy. This Privacy Policy explains how Kurlology Haus of Curls™ and Sistah Fro™ LLC collects, uses, discloses, and protects information when you visit https://kurlologyhausofcurls.com, schedule services, purchase products, communicate with us, or otherwise interact with our business.
This policy applies to information handled by Kurlology. Third-party booking, payment, shipping, social-media, and other services may process information under their own privacy policies.
Information We Collect
Information you provide
- Contact information, such as your name, email address, telephone number, billing address, and shipping address.
- Appointment information, including requested services, appointment history, stylist preferences, deposits, cancellations, and notes you choose to provide.
- Hair and service information that you voluntarily provide, such as hair history, allergies, sensitivities, scalp concerns, prior treatments, photographs, and consultation responses.
- Order and transaction information, including products purchased, prices, discounts, returns, and delivery status.
- Communications, reviews, survey responses, contest entries, and other information you submit to us.
- Marketing preferences and consent records for email or text communications.
Information collected automatically
- Device and usage information, such as IP address, browser type, device type, operating system, pages viewed, links selected, referring pages, and approximate location derived from an IP address.
- Cookie and similar-technology information used to operate the website, remember preferences, understand website performance, and support analytics or advertising where enabled.
Payment information
Payments may be processed by third-party payment providers. Kurlology generally receives transaction confirmations and limited payment details rather than complete payment-card numbers. The payment provider's handling of information is governed by its own terms and privacy policy.
How We Use Information
- Provide, schedule, confirm, modify, and complete salon services.
- Process payments, product orders, deliveries, returns, exchanges, and customer-service requests.
- Send appointment reminders, transactional messages, and service-related notices.
- Send promotional email or text messages when you have provided the required consent.
- Personalize services and improve the website, products, customer experience, and business operations.
- Maintain records, prevent fraud, protect safety and security, resolve disputes, enforce policies, and comply with legal obligations.
How We Disclose Information
- Service providers that support booking, website hosting, payment processing, email, text messaging, analytics, advertising, order fulfillment, shipping, accounting, security, and customer support.
- Professional advisers, insurers, auditors, and legal or regulatory authorities when reasonably necessary.
- A successor or potential successor in connection with a merger, financing, sale, reorganization, or transfer of all or part of the business, subject to appropriate protections.
- Other parties when you direct us or provide consent.
Sale of Personal Information
Kurlology does not sell personal information for money. If the business later engages in data practices legally treated as a sale or targeted advertising, this policy and any required choice mechanisms must be updated before those practices begin.
Kurlology does not sell sensitive personal information and will not do so without any consent required by applicable Texas law.
Cookies and Analytics
The website may use essential cookies required for navigation, security, shopping-cart functions, and other requested services. It may also use analytics or marketing technologies if enabled in the website configuration.
You can control certain cookies through browser settings and any cookie controls provided on the website. Disabling cookies may affect website features. Lovable must ensure this section accurately describes the technologies actually installed before publication.
Email and Text Messages
You may unsubscribe from promotional emails by using the unsubscribe link in the message. You may opt out of promotional text messages by replying STOP. Transactional or service-related communications may continue when necessary to fulfill an appointment or order.
Consent to receive marketing messages is not a condition of purchasing products or services.
Message and data rates may apply. Message frequency may vary.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction and tax records, resolving disputes, enforcing agreements, meeting insurance requirements, and complying with law. Retention periods vary according to the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain. No website, storage system, or transmission method is completely secure, and we cannot guarantee absolute security.
Your Choices and Requests
You may request access to, correction of, or deletion of personal information that Kurlology maintains about you, subject to identity verification and legal exceptions. You may also update communication preferences or withdraw consent where applicable.
Submit a request to [SALON EMAIL]. We may retain information when required or permitted for legal, tax, fraud-prevention, security, insurance, or transaction-record purposes.
Children's Privacy
The website is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate parental or guardian involvement. A parent or guardian who believes a child has provided information should contact us.
Third-Party Services and Links
The website may link to or integrate with third-party services, including booking, payment, social-media, and shipping providers. We are not responsible for the privacy practices of third parties. Review their policies before providing information.
Changes to This Privacy Policy
We may update this policy to reflect changes in our practices, services, technology, or legal obligations. The revised policy will be posted with a new effective date. Material changes may be communicated through additional notice when appropriate.
Contact Us
Kurlology Haus of Curls™ and Sistah Fro™ LLC, doing business as Kurlology — Haus of Curls™
[SALON STREET ADDRESS, IF PUBLICLY LISTED]
Email: [SALON EMAIL]
Telephone: [SALON PHONE]